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I have been haggling with this agency for nearly a month now. Whatever documents I send seem to never be the right ones. They seem to ask all over again for things I've sent already, or they seem to have not read the ones I've sent, or they seem to have lost them....
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1.0
#1074237
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Told me their was no diect corelation between the inability to pay mortgage and being unemployed. So having 90 days of cash to pay mortgage then running out of money doesnt qualify me. Leaving the money in the bank but under 10,000 cash and not paying the mortgage does...
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Anonymous
thankful1234

I disagree with both negative reviews. I do not have four degrees nor do I speak any other language other than English. I had no problems navigating thru the paper work. I fo...

1.0
I liked
  • First person was helpful and happy person
#1070300
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Will not help because the hardship had to be a one time expense that equaled a mortgsge payment. Hardship letter described the series if events in a one month time period that caused us to miss one payment. Eventhough we told them whst month we missed, the insisted on...
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#1059162
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Short Review on December 24, 2016

Step Forward Michigan
#979319
5.0
Details
They really helped me out!!
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Loan Review

Step Forward Michigan
#600349
My and I own a home that is now in foreclosure. I tried getting assistance through Step Forward and was denied. They said because my mother didn't file taxes they could not verify her income. I explained to them that my mother did not have enough earned income to file taxes. However, I sent proof of her SSI income. In the end they refused to assist.
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I was turned down for tax assistance because "my income did not decline", though declining income is not on their "quick checklist" that tells you whether or not you will qualify before you dive into this pit of wasted hours of paperwork. My income did go from $4000...
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#875283
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I have applied to Step Forward three (3) times. Each time I was denied. Of course, the first time it was "need more paper work"; second time CitiMortgage was the one to purposely not pass on the information to Step Forward within the five (5) day limit, it took them...
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Anonymous
Anonymous

Horrible program. I lost my job and applied for asdistance. I was never told my mortgage company never provided documents they needed until my application was rejected.

1.0
#737311
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My experience with Step Forward Michigan has been a 3 year process of non productivity. In fact a former employee of Step Forward who now works for Oakland County was kind enough to tell me the truth about how applications are processed and declined based on the moods...
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1.0
#726316
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I was wrongfully denied assistance through Step Forward. I feel that they are really not trying to assist homeowners who have experienced a loss of income. They requested that I submit death certificates, bank statements etc. After jumping through hoops I was still...
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Anonymous
Discriminated Against

I agree! I was first told on a voicemail that I still have that my mortgage to income ratio was 50.78% and had to be 45% or less than my gross monthly income and to submit a y...

1.0
#703706
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I am behind 6 months on mortgage due to divorce and resulting loss of household income. Step Forward Michigan states that my divorce/loss of income is not a sufficient hardship because ex is on mortgage. Ex's unemployment is not a sufficient hardship because he does...
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#676121
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Do these people really want to help? Very rude service , not willing 2 help!! My husband and I purchased our home in 2010 signed title/deed and notarized it, took to townships office and they have been billing us for property taxes since....
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2.0
#629514
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Contact Step Forward Michigan

Headquarters Address:
Step Forward Michigan
PO BOX 30632 Lansing, MI 48909-8132 George W. Romney Building - 8th Floor 111 S. Capitol Ave. Lansing, MI 48933-1555
Lansing, MI 48909-8132
Phone:
(866) 946-7432
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These people do need to be looked into i have sent in a ESCALATION REVIEW because the *** working on my case said i was making to much income recently, i only made 800 dollars in a month and that's before bills took a big chuck out of it, i would like to know who the...
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1.0
Wayne County, Michigan
I didn't like
  • There review process
  • Asking for the same information
#614138
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